tricare APP User Agreement and Privacy Policy
Update Date: August 12, 2024
Effective Date: April 6, 2021
The tricare APP is a software and hardware application designed for the elderly and guardians. Senior care products can be connected to the accompanying tricare mobile client (i.e. "tricare APP") to use the services provided by this application, including remote monitoring, emergency calls, step counting, heart rate and blood pressure monitoring, and other functions.
The tricare APP (hereinafter referred to as "this application") attaches great importance to the protection of users' privacy and personal information. In order to provide you with more accurate and personalized services, this application will use and disclose your personal information in accordance with the provisions of this privacy policy. But this application will treat this information with a high degree of diligence and prudence. When you agree to this application service usage agreement, it is deemed that you have agreed to all the contents of this privacy policy. This privacy policy is an integral part of this application service usage agreement. This privacy policy will provide a detailed explanation of tricare's policies and measures regarding the acquisition, management, and protection of users' personal information. This privacy policy applies to all services provided by tricare to you. Important content such as exemption or limitation of liability clauses will be highlighted in bold for your attention, and you should read them carefully.
The "tricare" and related services described in this Privacy Policy may vary depending on factors such as the phone model, system version, software application version, etc. you are using. For map navigation and other location service related purposes, our product will embed partner SDKs or other similar applications, including:
(1) The "Amap Positioning and Map SDK" is provided by amap Software Co., Ltd. and is used to "achieve positioning and map display". The personal information/device permissions that need to be collected or used include latitude and longitude information, location information, network information, storage permissions, device information (IMEI number, operating system version, device model, etc.), and network status. The privacy policy terms of this product, user privacy policy link: Enter page
(2) The Google Maps SDK, provided by Google, is used to "achieve location and map display". The personal information/device permissions that need to be collected or used include latitude and longitude information, location information, network information, device information (IMEI number, operating system version, device model, etc.), and network status. The privacy policy terms of this product, user privacy policy link: Enter page
(3) The "Google Login SDK" is provided by "Google" and is used for "Google Login". It mainly obtains user ID, nickname, and avatar information for logging into the app. The privacy policy terms of this product, user privacy policy link: Enter page
(4) WeChat Login SDK ", provided by WeChat, is used to" implement WeChat login function "and obtain basic user information such as OpenId, nickname, avatar, etc. for WeChat users to log in. The privacy policy terms of this product, user privacy policy link: Enter page
(5) Bugly "is provided by" Shenzhen Tencent Computer System Co., Ltd. ", which mainly obtains basic mobile phone information such as model, brand, system version, manufacturer system version, CPU architecture type, etc. to collect and report abnormal situations that occur during app operation for analysis. The privacy policy terms of this product, user privacy policy link: Enter page
This policy will help you understand the following:
1. Collection of personal information
2. Use of personal information
3. Protection and security measures for personal information
4. Storage of personal information
5. Management of personal information
6. Revision of Personal Information Protection Policy
information gathering
(a) When you register for this application account, you provide personal registration information according to the requirements of this application. For example, we require you to register an account, and when you register an account, we will ask you to provide personal information, such as your email address and phone number, which will be stored under your account name. If you want to fully utilize the various third-party sharing or login functions we provide, you may also need to obtain some information that your third-party account allows us to access, including third-party accounts and avatars.
(b) When you use the network services of this application or access the pages of this application platform, this application will automatically receive and record relevant information on your mobile phone, including but not limited to your IP address, browser type, language used, access date and time, software and hardware feature information, and web page records you need. For example, we will apply for location permission to obtain your precise GPS based location information and provide you with positioning and trajectory service information.
(c) This application obtains user personal data from business partners through legal means.
Information usage
(a) This application will not provide, sell, rent, share or trade your personal information to any unrelated third party unless you have given prior permission, or the third party and this application (including its affiliated companies) provide services to you separately or jointly, and after the service ends, they will be prohibited from accessing all of these materials, including those they were previously able to access.
(b) This application also does not allow any third party to collect, edit, sell or disseminate your personal information for free by any means. If any user of this application platform engages in the above activities, once discovered, this application has the right to immediately terminate the service agreement with the user.
(c) For the purpose of serving users, this application may provide you with information of interest by using your personal information, including but not limited to sending you product and service information, or sharing information with our application partners so that they can send you information about their products and services (the latter requiring your prior consent).
information disclosure
In the following situations, this application will disclose all or part of your personal information according to your personal wishes or legal provisions:
(a) Disclosure to third parties with your prior consent.
(b) To provide the products and services you request, it is necessary to share your personal information with third parties.
(c) According to relevant legal provisions or requirements of administrative or judicial institutions, disclose to third parties or administrative or judicial institutions.
(d) If you violate relevant laws, regulations, or this application service agreement or related rules in your country, you need to disclose them to a third party.
(e) Other disclosures deemed appropriate by this application in accordance with laws, regulations, or website policies.
Information storage and exchange
The information and materials collected by this application about you will be stored on the servers of this application and/or its affiliated companies. These information and materials may be transmitted to your country, region, or overseas where this application collects information and materials, and accessed, stored, and displayed overseas.
information safety
This application account has security protection functions. Please keep your username and password information safe. This application will ensure that your information is not lost, abused, or altered through security measures such as encrypting user passwords. Despite the aforementioned security measures, please also note that there are no "comprehensive security measures" on the information network.
Changes to this Privacy Policy
(a) If we decide to change our privacy policy, we will publish these changes in this policy so that you understand how we collect and use your personal information, who can access this information, and under what circumstances we may disclose this information.
Personal account cancellation
According to relevant laws and regulations, tricare provides a user account cancellation function, which will clear all user information. To cancel an account: Enter page
(b) Our company reserves the right to modify this policy at any time, so please check it regularly.
contact us
If you have any questions about this privacy policy, please contact us through the following email or the contact information on the 'Contact Us' page.
Email: truecare2024@hotmail.com